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351	CASE STUDY FLINDERS UNIVERSITY ENHANCING COLLABORATION AND END-USER SATISFACTION BY CONSOLIDATING REMOTE SUPPORT Add to Reading List Source URL: www.bomgar.com Language: English - Date: 2013-11-08 17:35:49 System software Computing Help desk Customer experience management Bomgar Networking hardware GoToAssist X Window System Technical support Remote desktop Software Remote administration software
352	Work Well The University of Worcester is continuously exploring ways to help its employees improve and sustain good health and wellbeing whilst they are at work. Just because you sit at a desk for the majority of the da Add to Reading List Source URL: www.worc.ac.uk Language: English - Date: 2015-05-20 19:19:58 Ergonomics Occupational therapy Systems psychology Office equipment Desk Workstation Design Occupational safety and health Design for X
353	PCmover ® w w w . l a p l i n k . c o m The World’s BEST-SELLING Utility for Moving Programs, Add to Reading List Source URL: pages.laplinkemail.com Language: English - Date: 2015-05-25 08:02:46 Help desk Laplink PCmover Personal computer PC migration X Window System Software Computing System software
354	Progress Software Application Support Services Consortium for Service Innovation ™ Add to Reading List Source URL: www.serviceinnovation.org Language: English - Date: 2012-05-24 12:30:52 Education Cognitive science Groupware Hypertext Knowledge management Customer support Systems engineering Quality assurance Knowledge Centered Support Help desk Information technology management Technology
355	solution white paper BMC Remedy with Smart IT Revolutionizing IT Service Support Add to Reading List Source URL: static.webwereld.nl Language: English - Date: 2015-01-27 07:14:27 Business Outsourcing BMC Software Project management Information technology Service-level agreement Service desk Virtual help desk Helpdesk and incident reporting auditing Help desk Information technology management Customer experience management
356	Legato Support Services Knowledge-Centered Support at Work SM Add to Reading List Source URL: www.serviceinnovation.org Language: English - Date: 2012-05-24 12:30:52 Help desk Groupware Management Information technology management Education theory Knowledge Centered Support Customer support Knowledge management Workflow Business Marketing Customer experience management
357	PDF Document Add to Reading List Source URL: www.krconsulting.com Language: English - Date: 2011-05-01 09:25:51 International economics Customer experience management Economics Management Offshoring Technical support Help desk Outsourcing Business
358	PDF Document Add to Reading List Source URL: www.abqtheatre.org Language: English - Date: 2014-05-27 13:32:14 Help desk Email Computing Invoice Business Business software HEAT
359	PDF Document Add to Reading List Source URL: www.krconsulting.com Language: English - Date: 2011-05-01 09:25:51 CompUSA Technical support Help desk Information technology management Knowledge Centered Support
360	Help Desk Geek: Tools Review Make Your Small Business More Professional with Phonebooth Aseem Kishore FebruaryIf you have a small business or are starting a small business, the costs add up quickly. You need equi Add to Reading List Source URL: files.phonebooth.gethifi.com Language: English - Date: 2011-09-12 14:06:02 Voice-mail Call forwarding Voice over IP Telephony Electronic engineering Videotelephony Electronics

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